Clearance and closeout items will not be eligible for returnĨ. Merchandise must be returned in new re-sellable condition with the original packaging including but not limited to manuals, tags, serial numbers, UPC code, etc.ħ. Freight collect and COD packages will not be accepted.Ħ. Original freight expense will be deducted from your refund.ĥ. This includes all freight charges: the first shipment and return. In order to keep you completely satisfied and maintain rock bottom prices, our shipping expenses are neither refundable nor reimbursed for any reason. Iv got a serial all number and would like someone to help identify the frame. Customers are responsible for returning the merchandise at their own expense.Ĥ. This is my first time on here and I think I might have a Puch either a Sky InvaderAir Invader or a Space Invader. Returns must be returned to Motopartsmax within 14 days after receiving an RMA #.ģ. If there is no serial number near the cranks, you should check other common places including the front headset or rear stays. Turn your bike upside down and record the number. Any orders returned without an RMA number will not be accepted.Ģ. The majority of serial numbers are located under the bottom bracket where the two pedal cranks meet. Obtain a Return Merchandise Authorization Number (RMA) from our Customer Service Department.
If you wish to exchange an order simply return it for a refund and place a new order on our website. At this time we do not offer an exchange program. Returns must be made within 30 days of receiving your order.